Privacy Policy

Last Updated: 1 September 2026

Introduction

This privacy policy explains how cedar-mink collects, uses, stores, and protects information provided by businesses and individuals who interact with our payment processing services.

Information We Collect

We collect information necessary to provide payment processing services, including:

• Business contact details (names, email addresses, business addresses)
• Transaction data (payment amounts, dates, times, payment methods)
• Technical information (IP addresses, device information, browser types)
• Account credentials and authentication information
• Communication records between your business and our support team

How We Use Information

Information collected is used exclusively for:

• Processing payment transactions and maintaining transaction records
• Providing customer support and technical assistance
• Detecting and preventing fraudulent activity
• Complying with legal and regulatory requirements
• Improving our services based on usage patterns
• Communicating service updates and technical notifications

Information Sharing

We do not sell or rent customer information. Information may be shared only in these circumstances:

• With payment processors and financial institutions necessary to complete transactions
• With regulatory authorities when legally required
• With technical service providers under strict confidentiality agreements
• In connection with legal proceedings or investigations

Data Security

We implement industry-standard security measures including:

• Encryption of data during transmission and storage
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to customer data
• Secure data centres with physical and digital protections
• Incident response procedures for security breaches

Data Retention

Transaction records are retained for seven years to comply with financial regulations. Contact information and account data are retained for the duration of the business relationship plus three years. Marketing communications preferences are stored until explicitly withdrawn.

Your Rights

Under UK data protection law, you have rights to:

• Access information we hold about your business
• Request correction of inaccurate information
• Request deletion of information (subject to legal retention requirements)
• Object to processing of your information
• Request data portability
• Withdraw consent for non-essential processing

Cookies and Tracking

Our website uses cookies to maintain session state and analyse website usage. You can control cookie preferences through your browser settings. Rejecting cookies may limit website functionality.

Third-Party Services

Our payment processing relies on third-party financial institutions and payment networks. These entities operate under their own privacy policies and regulatory frameworks. We select partners based on their security standards and compliance records.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email to registered business contacts. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Regarding Privacy

Questions about this privacy policy or our data handling practices should be directed to:

cedar-mink
42 Threadneedle Street
London EC2R 8AY
United Kingdom
Email: [email protected]

Regulatory Authority

If you believe we have not handled your information appropriately, you may lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.